Columbia University College of Physicians and Surgeons - P and S Yearbook (New York, NY)

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The Class of 1963 College of Physicians and Surgeons '

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Less May Be More lContinued from page 73 ures. This activity evoked the following response from one of my teachers: The principle of minimal interference is para- mount in the management of the elderly patientfi It became clear to me that the older an individual, the less his way of life should be disturbed. Interference or destruction of an established way of living may result in confusion or tragedy. The young, amorphous personality, usually can be vigorously molded without danger. In contrast, the older, more rigid person- ality is like a crystal, easily shattered by ill-considered impacts. One of my teachers, who never seemed hurried yet accomplished much, helped me to learn how to be reasonably effective in another aspect of the physician's duties. Pointing to his desk he said: As the dayis problems accumulate, I have three piles of work in front of me: first you tackle the one about which you can make immediate decisions, get it done and over with, then after appraising the second pile, contain- ing insufficient data, arrange for the col- lection ofthe required missing information, finally there is the third pile of imponder- ables which should be filed or thrown into the basket: above all, don't waste any time on themf' This program permits increased energy and time for the more important responsibilities of the day. One of the most useful sentences I was ever to hear as a medical student occurred when my preceptor and kind friend re- marked: 4'The job of the physician as a physician and educator is not just to tell but to convincef' He went on to impress us, as students, that our self-interest would be best served if we took the major re- sponsibility for active learning rather than depending upon passive teaching from out- side sources. This exhortation on the im- portance of the 'convincingi rather than the laissez-faire 'tellingl approach has been tested and proved of value through my experiences. Some of the most effec- tive teaching maneuvers directed to us as students and internes were not long, often laborious lectures but short bursts of dis- tilled wisdom, offered at an appropriate time. During one morning's rounds with a very thoughtful physician I received two pieces of advice which again illustrate the po- tential educational effectiveness of the short, arresting sentence, presented at a critical moment. In the course of the visit one of the patients bluntly asked this at- tending physician about the chances of his recovery from what appeared to be a hopeless illness. The preceptor answered the various questions masterfully without committing himself to a dire prognosis and left the patient with a ray of hope. On re- tiring from the bedside I expressed my amazement and admiration at the skilfull- ness with which the questions had been fielded to the apparent satisfaction of the patient. My teacher responded with two catalytic sentences which have become useful blocks in my own substrate of management: Before you tell the 'truthl to the patient, be sure you know the truth, and that the patient wants to hear it. Patients and their families will for- give you'for wrong diagnoses, but will lConlinued on page 841

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in-- , .un 3 Q- bv- IO M. LANIER ANDERSON A.B., Smith, 1959 2116 Edgehill Road Louisville, Ky. Medicine WILLIAM J. ARONSON A.B., Harvard, 1951 M.S., M.I.T., 1953 8 Sumner Street Newton Center, Mass. Medicine ALBERT V. ASSALI A.B., Harvard, 1959 99 Rue Courbe Port au Prince, Haiti Medicine PAUL BACHNER A.B., College of the City ofNew York 570'Isham Street New York 34, N.Y. Pathology LESLIE BAER A.B., Wisconsin, 1959 545 West 162 Street New York 34, N.Y. Medicine-Psychiatry RICHARD L. BANNER A.B., Amherst, 1959 760 Rugby Road Brooklyn 30, N.Y. ' Medicine